Shipping policy
Last updated: October 2, 2026
Where we ship
Fable and Loom ships to all 50 US states. Our products are made to order and fulfilled within the United States through our production partners on Printify. Our business administration is based in Switzerland. We do not currently offer international delivery.
Address eligibility is confirmed at checkout. Some carriers may have restrictions for PO boxes, military addresses or other special destinations. If checkout does not accept your address, please contact hello@fableandloomstudio.com before ordering.
Production and delivery
Each item is produced after you place your order. Please allow:
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Production before dispatch: 2 to 5 business days.
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Shipping after dispatch: approximately 4 to 6 business days.
Please allow approximately 6 to 11 business days in total for production and delivery. Business days exclude weekends and applicable holidays. These are estimates, not guaranteed arrival dates. Seasonal demand, remote destinations and carrier disruptions can affect timing. Any specific estimate shown for your order takes precedence.
If we cannot dispatch your order within the stated shipment timeframe, we will contact you with an updated estimate and explain your options, including cancellation and a refund for unshipped items where required. We will obtain any consent required for a delay.
Shipping charges
Standard US shipping costs $6.90 per order. Shipping is free for orders with a merchandise subtotal of $100 or more after discounts and before taxes. Shipping charges and applicable taxes are shown at checkout before payment.
Tracking and separate packages
We will send shipment confirmation and tracking information when available. Tracking may take some time to show the carrier's first scan. Items in the same order may ship separately; each shipment may have its own tracking number.
Delivery addresses
Please check your address carefully before placing an order. If it needs correcting, contact hello@fableandloomstudio.com immediately with your order number. We will try to update it, but changes may no longer be possible once production or shipping begins.
If an address supplied at checkout prevents delivery, contact us so we can review the available options. Any additional delivery charges will be explained before you agree to them. This does not apply to errors caused by us or our fulfilment partners.
Delayed or missing deliveries
If tracking stops updating, a package appears lost, or it is marked delivered but cannot be found, contact hello@fableandloomstudio.com. We will help investigate with our fulfilment partner and the carrier and provide the remedy appropriate to the circumstances and your legal rights.
For damaged goods or an incorrect item, please see our Returns and Refunds Policy.